What
Context
The national authority behind the assessment ecosystem had developed a new corporate strategy, and its flagship system's strategy and operating model needed updating to match the authority's direction and its stakeholders' expectations.
How
Approach
Over the project period we provided the strategic and development consulting for the comprehensive transformation: diagnosing the current state across organizational, operational and technical dimensions; preparing and drafting the transformation plan toward the target state; building the updated operating model; drafting the ecosystem's operational tender documents; and studying international expansion, including an external license-sale model for the system.
Result
Impact
The engagement delivered:
Explore more impacts
Growth
0.58% → 1.8%
Of a 10,000-station market
A six-month market-penetration plan — segmentation, value propositions, incentive models, and a monthly growth committee.
Process automation
From submission to decision
One connected regulatory workflow
Designed an end-to-end application management system that streamlined reviews, protected sensitive data, and gave leadership complete visibility.
