A transformation plan, an operating model, and an export strategy

James Carter
14 Mar 2024
7 min read
What

Context

The national authority behind the assessment ecosystem had developed a new corporate strategy, and its flagship system's strategy and operating model needed updating to match the authority's direction and its stakeholders' expectations.

How
Approach

Over the project period we provided the strategic and development consulting for the comprehensive transformation: diagnosing the current state across organizational, operational and technical dimensions; preparing and drafting the transformation plan toward the target state; building the updated operating model; drafting the ecosystem's operational tender documents; and studying international expansion, including an external license-sale model for the system.

Result
Impact
The engagement delivered:
The comprehensive strategic report and KPIs, built on the current-state analysis
The transformation plan and phased roadmap toward the target state
The redesigned operating model, with tender (RFP) documents prepared
An international expansion strategy, including an external license-sale model

Explore more impacts

Growth
0.58% → 1.8%
Of a 10,000-station market
A six-month market-penetration plan — segmentation, value propositions, incentive models, and a monthly growth committee.
Market Entry
22%
Prepaid-cards market share
Built from founding: 50+ products, 200+ services, 5M+ customers, three profitable business lines in 18 months.
Execution
2025 - 2030
A five-year execution roadmap
Integrated strategy, operating model, capability initiatives, and governance designed to guide long-term growth and execution.

We've been the client

We know what execution feels like.