A payments company built from founding to 22% market share

James Carter
14 Mar 2024
7 min read
22%
Market Share
200+
Services Launched
What

Context

A newly established payments company set itself an unusual double target: penetrate the digital payments market and reach profitability in year one. It needed digital financial products for the business sector, effective marketing and expansion strategies, and the corporate machinery — governance, compliance, product lifecycle — of a company several years older.

How
Approach

Over eighteen months from the founding stage we worked across the full build: strategic support and decision-making for the board; alignment of vision across executive teams and stakeholders; end-to-end product lifecycle management from idea to launch; the market-entry plan and its execution; regulatory compliance and market analysis; the IT, change-management and complaints procedures; and the sales growth, partnership and revenue strategies. Commercially, bundling became the signature: services packaged and sold as integrated solutions.

Result
Impact
The achievements over the engagement:
22% market share captured in prepaid cards
More than 50 products and 200+ services launched across multiple business lines
More than 5 million customers acquired, with high user-activity rates
The consumer wallet established as a key market player in under four months
Three profitable business lines built

Explore more impacts

Governance
Launch-ready
A legal framework built before day one
Developed contracts, platform terms, regulatory documentation, and governance frameworks that reduced legal risk and enabled commercial launch.
Launch
Launch
Core systems to market
Business plan with budget and timeline, GTM strategy, and core systems — ERP, CRM, AML — built from zero.
Transformation
Transformation, operationalized
A future-ready assessment ecosystem
Redesigned the operating model, defined the transformation roadmap, and developed an international licensing strategy to support long-term growth.

We've been the client

We know what execution feels like.