A payments company built from founding to 22% market share

James Carter
14 Mar 2024
7 min read
22%
Market Share
200+
Services Launched
What

Context

A newly established payments company set itself an unusual double target: penetrate the digital payments market and reach profitability in year one. It needed digital financial products for the business sector, effective marketing and expansion strategies, and the corporate machinery — governance, compliance, product lifecycle — of a company several years older.

How
Approach

Over eighteen months from the founding stage we worked across the full build: strategic support and decision-making for the board; alignment of vision across executive teams and stakeholders; end-to-end product lifecycle management from idea to launch; the market-entry plan and its execution; regulatory compliance and market analysis; the IT, change-management and complaints procedures; and the sales growth, partnership and revenue strategies. Commercially, bundling became the signature: services packaged and sold as integrated solutions.

Result
Impact
The achievements over the engagement:
22% market share captured in prepaid cards
More than 50 products and 200+ services launched across multiple business lines
More than 5 million customers acquired, with high user-activity rates
The consumer wallet established as a key market player in under four months
Three profitable business lines built

Explore more impacts

Transformation
Transformation, operationalized
A future-ready assessment ecosystem
Redesigned the operating model, defined the transformation roadmap, and developed an international licensing strategy to support long-term growth.
Growth
0.58% → 1.8%
Of a 10,000-station market
A six-month market-penetration plan — segmentation, value propositions, incentive models, and a monthly growth committee.
Program design
Innovation, activated
From challenges to scalable solutions
Designed and operated an end-to-end innovation program that connected entrepreneurs, experts, and sector leaders to develop scalable fintech solutions.

We've been the client

We know what execution feels like.